Maintenance Engineering managers are always talking to salespeople about the importance of relationships with your customers. Find out 5 things about them and that will help you build a great relationship.
We are also bring you the advice of Dale Carnegie on Six Ways to Make People Like You. This comes from Dale Carnegie’s book “How to Win Friends and Influence People.” We think it is advice worth passing on to you!
IN A NUTSHELL
SIX WAYS TO MAKE PEOPLE LIKE YOU
Rule 1: Become genuinely interested in other people.
Rule 2: Smile
Rule 3: Remember that a person’s name is to them the sweetest and most important sound in any language.
Rule 4: Be a good listener. Encourage others to talk about themselves.
Rule 5: Talk in terms of the other person’s interest.
Rule 6: Make the other person feel important- and do it sincerely.