Veteran Jack Coleman relayed a great sales story about one of his customers who is making sure his company continues purchasing Maintenance Engineering bulbs. Jack recently received a call from this customer telling him that he had received some standard brand metal halides; however the customer asked Jack if they came from Maintenance Engineering . Jack assured him they did not as he always ships the premium metal halides.
The customer did some investigating and discovered there was a new purchasing agent and he ordered the short life bulbs. He told the new purchasing agent “I do not want these lamps, I want lamps that last and those come from Jack Coleman and Maintenance Engineering.”
Thanks for sharing this great story Jack of a customer’s loyalty to you and Maintenance Engineering premium quality products.