“If you want to conquer fear, don’t sit home and think about it. Go out and get busy.”- Dale Carnegie
So much of sales is about influencing the buyer make a decision. Whether they are a aware of it or not, the customer looks to you to guide them in making the right decision. Here are a few tips to help you be a good influence on your customers.
1. Motivation. Find out what your customer wants. What is motivating them? Get to the bottom of what they really want and give it to them!
2. Interest– Be interested in your customer! Give your customer your full attention and make them feel special. This not only helps develop a deeper relationship it also gives better insight into what they want.
3. Emotion– Be the person that brings excitement into their lives! Try to be creative, humorous, and spontaneous with your customer. In other word make them feel good about you and the decision they are making.